HELP CENTER

A little help.
A lot more clarity.

Get familiar with offers, accounts and rewards. Start with the answers below.

7 ANSWERS TO EXPLORE

Let’s clear that up.

Clear answers. No fine-print treasure hunt.

Visit the help center
How does Critello work?

Critello brings together information about advertiser-funded activities: games, surveys, app experiences, product tests, trials and small tasks. Choose an eligible activity, read its requirements and follow the provider's instructions. Rewards depend on meeting those requirements and passing verification.

Where do the rewards come from?

Advertisers and research providers may pay for qualified engagement and completed research. Part of that payment can fund a participant reward. A reward is only available when an offer is open and its stated conditions are met.

Is it free to join?

There is no Critello membership fee. Some third-party offers may include purchases or trial subscriptions; review those costs before proceeding. You can choose to skip any activity.

How much can I earn?

There is no guaranteed amount or hourly rate. Availability depends on your location, profile and device. The reward for an activity depends on its conditions, provider validation and any applicable costs. Review the full requirements before committing your time.

How do withdrawals work?

Withdrawal methods have their own availability rules, minimum amounts, fees and processing times. Review those details, confirm the recipient account or wallet and follow any verification requirements. PayPal, prepaid rewards and cryptocurrencies have different terms.

Who can use Critello?

Critello is for adults aged 18 or over who are legally eligible in their location. Individual offers can have additional country, device or first-time-user restrictions.

What if a task does not track?

Keep your offer reference, timestamps and completion evidence. Use the provider's support route and the time window stated in the offer. Never send passwords or full payment details as evidence.

Still have a question?

Include the page or offer reference and a short explanation. Please keep passwords and payment details out of your message.

Email support